Refund Policy

Last Updated: May 2025

If you're seeking a refund, please review the conditions below to determine if you're eligible.

Refund Conditions

Authorization Needed

Refunds require approval from the product creator. Since we are resellers, we follow the creators' refund rules. For technical incompatibility, we can process refunds without creator approval.

7-Day Refund Period

Digital Products: Refunds may be requested within 7 days of purchase, as long as the product hasn't been used.
Technical Issues: If there is a technical issue not listed on our site, a refund may be granted within 7 days.

Payment Limitations

Paysafecard: Non-refundable and non-exchangeable.
Credit Card (Stripe): Refunds take 2–14 days to process.

Non-Refundable Cases

Bank Disputes: Refunds are void if you have opened a dispute.
Change of Mind: Refunds are not granted for regret-based cancellations.
HWID Issues: Most products are HWID-locked. If you fail to prove you are not sharing/selling your key, a reset/refund can be denied.
Third-Party Software: If you are using antivirus or other conflicting software and refuse or cannot disable it, a refund will not be issued.

How to Request a Refund

Contact our support team with the following information:

Order ID (5–6 Digit Number)
Email address
Product name
License Key
Reason for return

Contact

Email: support@recoverykings.net

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